Available positions

HR Dept -Head of General Services (International & Saudi)

Male Degree 5 years+ Experience

 

• A Strong sucessfull department Head that will provide high quality leadership and manage an effective and efficient HR operations function which delivers proactive and business focused HR advice and services for HR General Services.
•  HR Helpdesk and Training.
•  Manage the implementation, development and maintenance of all related HR transactions.
•   Work within the Hr Deptments  Heads to review and improve all Hr General services to increase HR's capacity and competence to meet current and future needs.

• A Strong sucessfull department Head that will provide high quality leadership and manage an effective and efficient HR operations function which delivers proactive and business focused HR advice and services for HR General Services.

•  HR Helpdesk and Training.

•  Manage the implementation, development and maintenance of all related HR transactions.

•   Work within the Hr Deptments  Heads to review and improve all Hr General services to increase HR's capacity and competence to meet current and future needs.

Based in Riyadh Immediate Start

HR Dept - Head of Saudization (International & Saudi)

Male & Female Degree 3 years+ Experience

 

• Forecast, Prepare and manage the Saudi annual Recruitment 
• Provide professional support and advice on best practices of recruiting Saudi calibers.
•  Develop creative recruitment solutions if the organization is experiencing difficulties in attracting the appropriate level and quality of Saudi staff.
•  Identify best Sources for recruiting Saudis by analyzing and measuring results of each source and make recommendations for improvements.
•  Monitor local Job fairs, recruitment campaigns, and build cordial relations with external parties such as Manpower agencies, universities, Technical colleges and Ensuring the firm’s external website is maintained with up-to-date job postings
•  Conduct regular follow-up with clients and managers to determine the effectiveness of recruiting plans and implementation and Liaise with departmental Managers /G.M/ D.M for any recruitment related matters

• Forecast, Prepare and manage the Saudi annual Recruitment 

• Provide professional support and advice on best practices of recruiting Saudi calibers.

•  Develop creative recruitment solutions if the organization is experiencing difficulties in attracting the appropriate level and quality of Saudi staff.

•  Identify best Sources for recruiting Saudis by analyzing and measuring results of each source and make recommendations for improvements.

•  Monitor local Job fairs, recruitment campaigns, and build cordial relations with external parties such as Manpower agencies, universities, Technical colleges and Ensuring the firm’s external website is maintained with up-to-date job postings

•  Conduct regular follow-up with clients and managers to determine the effectiveness of recruiting plans and implementation and Liaise with departmental Managers /G.M/ D.M for any recruitment related matters

Based in Riyadh Immediate Start

Retail Trainers (International & Saudi)

Male & Female High School 3 years+ Experience

 

• Must have a strong background in formal training, especially in provision of customer service & sales training in a retail environment 
• A minimum of 3 years formal experience is required ideally with tertiary or formal training qualifications (e.g. Train the Trainer)
• Good understanding of the Retail sector is essential
• Passion, drive and above all enthusiasm for retail 
• Must have excellent planning, time management, presentation & communication skills
• Experience of e-learning & modern training methods
• Ability to design templates for needs analysis and ability to facilitate workshop programs 
• Exceptional people skills with the ability to “capture an audience”
• Excellent communication skills and presentation are a must 

• Must have a strong background in formal training, especially in provision of customer service & sales training in a retail environment 

• A minimum of 3 years formal experience is required ideally with tertiary or formal training qualifications (e.g. Train the Trainer)

• Good understanding of the Retail sector is essential

• Passion, drive and above all enthusiasm for retail 

• Must have excellent planning, time management, presentation & communication skills

• Experience of e-learning & modern training methods

• Ability to design templates for needs analysis and ability to facilitate workshop programs 

• Exceptional people skills with the ability to “capture an audience”

• Excellent communication skills and presentation are a must 

Based in Riyadh Immediate Start

Retail Senior Officers - Sales and Operations (International & Saudi)

Male & Female High School 3 years+ Experience

 

• To achieve sales in accordance with Sales Targets and Business Plan. 
• To develop and drive the Sales & Operations Area Managers to increase sales, raise the Average Transaction Value and keep designated retail units running at maximum efficiency.
• To promote high standards of customer service and implement to ensure customer satisfaction.
• To ensure that all staff and stores adhere to compliance requirements in relation to operational activity and company policies and procedures.
• To maintain the control of costs, accurately complete and submit relevant documentation, ensure security of premises, equipment, stock and money.
• To minimise shrinkage levels in line with Company guidelines to prevent financial loss.
• To ensure that the visual presentation of all stores represents the Brand and Company image.
• To work with the Sales & Operations Controller and Regional Training Officer to ensure that staff develop the skills and qualities required to deliver and develop the Retail Platform function and maintain high standards of service.

• To achieve sales in accordance with Sales Targets and Business Plan. 

• To develop and drive the Sales & Operations Area Managers to increase sales, raise the Average Transaction Value and keep designated retail units running at maximum efficiency.

• To promote high standards of customer service and implement to ensure customer satisfaction.

• To ensure that all staff and stores adhere to compliance requirements in relation to operational activity and company policies and procedures.

• To maintain the control of costs, accurately complete and submit relevant documentation, ensure security of premises, equipment, stock and money.

• To minimise shrinkage levels in line with Company guidelines to prevent financial loss.

• To ensure that the visual presentation of all stores represents the Brand and Company image.

• To work with the Sales & Operations Controller and Regional Training Officer to ensure that staff develop the skills and qualities required to deliver and develop the Retail Platform function and maintain high standards of service.

Based in Riyadh Immediate Start

HR Help Desk Staff (International & Saudi)

Female High School 2 years+ Experience

•  HR Help Desk daily operations ensuring quality professional service is provided.,to each and every employee concern by proper handling of issues, timely submission of paper works, sufficient resources, and proper reference on process flow.
• To receive escalated issues and direct with concerned department to resolve the issue.
• To monitor Help Desk database capturing activity . Generate a daily / weekly / monthly report out of the information on the database..

 

English language a must.

Based in Riyadh Immediate Start

Retail Mall Managers (International & Saudi)

Male & Female High School 3 years+ Experience

• Overseeing the management of shopping malls and the development of operational procedures suitable for malls.
• Develop strategies for the development, maintenance and the high demand of tenants and shoppers.
•  Develop criteria for measuring the performance and productivity of certain departments.
•  Prepare plans, programs and operating procedures for the centers and evaluate their performance.
•  Develop and implement employment policy procedures .
•  Supervise promotional plans and publicity events.
•  Ensure the center’s standards are maintained to guarantee a clean and healthy atmosphere for both shoppers and workers .
•  Develop and oversee the pool’s maintenance procedures .

Based in Riyadh Immediate Start

Retail Area Managers (International & Saudi)

Male & Female High School 2 years+ Experience

• Reporting to the General Manager you will be tasked with leading multiple stores throughout the KSA
• Recruitment, training and leadership of new store managers
• Setting the annual budgets and store targets, KPI’s
• Work with marketing to ensure strong promotional activities and marketing campaigns
• Managing performance of the stores, sales against budgets, wages, expenses
• Oversee the merchandising & store design layout

Immediate Start

Retail Store Managers (International & Saudi)

Male & Female High School 2 years+ Experience

• Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls.
•  Assists in delivering the highest levels of motivation and development of team members and individual and store compliance with all company regulations and procedures.
• Maximises sales and exceeds store budgets, through assistance in and supervision of effective and continuous space, stock and seasonal management, and highest possible levels of customer service.
• Maintains highest possible standards of in-store visual impact. Follows brand / layout guidelines correctly followed to deliver brand values and ensure corporate 'handwriting' is evident in presentation.
•  Helps ensure store achieves defined stock loss targets. Ensures store accurately carries out all loss prevention activities as defined by stock loss action plans.

Immediate Start

Brand Relations (International & Saudi)

Male & Female University degree 3 years+ Experience

• Minimum University degree
• Fluency in English; Spanish, Azari,Turkish, Russian is a plus
• Good command of MS Office applications
• Proactive and excellent communication skills
• Strong analytical thinking and problem solving skills
• availability to travel to any location
• Male candidates must have completed their military service

MENA, International, CIS Region Immediate Start

Sales /Operations Manager (International & Saudi)

Male & Female University degree 3 years+ Experience

• Minimum University degree
• Fluency in English;
• Good command of MS Office applications
• Proactive and excellent communication skills
• Strong analytical thinking and problem solving skills
• availability to travel to any location

MENA, International, CIS Region Immediate Start

Project Manager Retail Fit Outs - Construction (International & Saudi)

Male & Female University degree 3 years+ Experience

The incumbent is responsible for construction activities related to each ongoing project, while providing technical direction and ensuring compliance with quality standards. The construction Manager responsibilities span a broad spectrum, covering all the areas of project management like - Project Planning, Cost Management, Time Management, Quality Management, Contract Administration, and Safety Management.

MENA, International, CIS Region Immediate Start

Merchandise Divisional Planner ( International & Saudi)

Male & Female University degree 3 years+ Experience

The Divisional Planner will be responsible for merchandise planning process to achieve department/category sales, margin, stock holding and flow objectives under the guidance of Head Merchandise Planning. To Plan, organize, and manage the OTB and purchasing process of merchandise for a single or a group of brands in line with company OTB policy and Brand Partner(s) strategies and to achieve Company's trading strategy. 

MENA, International, CIS Region Immediate Start

Merchandise Manager (International & Saudi)

Male & Female University degree 3 years+ Experience

Function
• The merchandising manager makes final decisions about what a store or chain purchases and helps negotiate the cost of the goods for the store. Managers also help determine the price that the store sells the goods for in order to make a profit.
Strategizing
• Merchandising managers follows sales trends in the store or stores they work for, monitoring what types of goods sell and what types are difficult to generate interest in. Managers also examine market trend reports to determine the type of clientele that visit stores as well as information about upcoming trends or advances in the types of products the store carries.
Skills

MENA, International, CIS Region Immediate Start

Merchandiser (International & Saudi)

Male & Female University degree 3 years+ Experience

Merchandisers work in the retail sales industry alongside merchandise managers and executives, buyers and sales personnel to ensure that assigned products are displayed in a way to encourage sales in the retail environment.
Travel
o Merchandisers are assigned to a territory of retail stores within a certain geographic area and are expected to visit each store on a daily basis or other predetermined schedule to deliver merchandise and check on existing products.
Relationships
o Merchandisers build relationships with key store personnel to ensure their understanding of brand information, shelf standards and special promotions on the products.
Inventory
o Merchandisers deliver new stock, rotate out the old stock, clean and maintain store product displays and price merchandise as appropriate.
Display Building
o Merchandisers often have to build elaborate displays for their products using cardboard cutouts, promotional signs and special shelving.
Reporting
o Merchandisers report information about outdated products, stock shortfalls and other problem areas to their managers.

MENA, International, CIS Region Immediate Start

Junior Merchandiser/Allocator (International & Saudi)

Male & Female

Junior Merchandiser/Allocator work in the retail sales industry alongside merchandise managers and executives, buyers and sales personnel to ensure that assigned products are displayed in a way to encourage sales in the retail environment.
Travel
Junior Merchandiser/Allocators are assigned to a territory of retail stores within a certain geographic area and are expected to visit each store on a daily basis or other predetermined schedule to deliver merchandise and check on existing products.
Relationships
Junior Merchandiser/Allocators build relationships with key store personnel to ensure their understanding of brand information, shelf standards and special promotions on the products.
Inventory
deliver new stock, rotate out the old stock, clean and maintain store product displays and price merchandise as appropriate.
Display Building
o They often have to build elaborate displays for their products using cardboard cutouts, promotional signs and special shelving.
Reporting
o They report information about outdated products, stock shortfalls and other problem areas to their managers

MENA, International, CIS Region Immediate Start

Visual Merchandisers (International & Saudi)

Male & Female 2 years+ Experience

• come up with creative and artistic concepts for in-store displays
• take over of the visual look of the store
• devise, implement and execute effective merchandising strategies
• closely supervise other members of the visual merchandising team
• create and maintain different visual displays
• constantly conceptualize new and fresh store design ideas
• formulate striking marketing and advertising strategies
• communicate with clients to acquire store feedbacks
• coordinate with designer, sales associates, and manufacturers
• present effective promotional ideas to increase store profits and sale
• move and position store merchandises
• maintain an organized, visually appealing and welcoming store environment
• build clientele through effective marketing and advertising of fashion products
• organize fashion events, discount sales, and other gimmicks to attract more store customers

MENA, International, CIS Region Immediate Start

Fashion Buyer (International & Saudi)

Male & Female 3 years+ Experience

Profitability
Monitor and maximise profitability and cash flows of product lines and minimise investment in stock levels
Negotiate LTAs with suppliers and control receipt of payments on a timely basis
Forward Planning & Product Development
Monitor trends in consumer buying, patterns and preferences in order to identify new products
Probe competition to assess strengths, weaknesses, methods of merchandising and identify gaps in ranges. Develop an action plan to ensure we remain ahead of competitors
Sourcing & Supply
Identify and select new suppliers that meet standards of quality and cost
Negotiate with suppliers to ensure consistent supply of quality products at the lowest possible cost
Store Support
Provide information and guidance to store managers in relation to products, optimum layout etc.
Staff Development
Coach and develop staff through on the job training
Quality Control
Implement and maintain quality standards by agreeing Specifications

MENA, International, CIS Region Immediate Start

Site Engineer (International & Saudi)

Male & Female N/A 3 years+ Experience

Acts as the site representative for the company and ensures that all works on site is completed as per the design. Deals with the contractor on a daily basis and monitors and reports back the progress of the project.Engineering degree in construction, architecture and site management.

Financial familiarity for budget risk management. 

 AREAS OF RESPONSIBILITY (AOR)

Site Management

Quality control

Cost control

Time management

People Management

Communication and Coordination – reporting and processes

MENA, International, CIS Region Immediate Start

Net Programmers (International & Saudi)

Male & Female University degree 3 years+ Experience

Engineering Graduate

3 years experience in developing and maintaining business applications.

Stock / Control

Excellent in SQL- MS SQL/ Oracle

Excellent in VB VB NEt and Java

 

Must reside in Kingdom of Saudi Arabia

Kingdom Of Saudi Arabia Immediate Start

Female ladies (All Positions ) (International & Saudi)

Female High School 2 years+ Experience

All roles for ladies now available.

Kingdom Of Saudi Arabia Immediate Start

Various Accounting roles for Graduates (International & Saudi)

Male & Female Degree N/A

Various male/ female accounting roles available for graduates

 

Please submit CV for department head

Kingdom Of Saudi Arabia Immediate Start

Office Manager - Female (International & Saudi)

Female Degree 2 years+ Experience

We are looking for a Saudi lady that can head up the ladies team based at our Head Office in Riyadh. 

In this role you will assist with the project implementation of the ladies division for our stores and head office. Furthermore you will actively be involved with the recruitment of these sections and then training and developing your team in line with their role.

Skills

You will need to be degree educated with experience working in large organsiations in a management role. 

You will have great leadership skills with the ability to train and develop your team

Kingdom Of Saudi Arabia Immediate Start

Country Manager (International & Saudi)

Male & Female University degree 5 years+ Experience

A country manager ensures his office's operations align with the organization's mission, strategic objectives and policies. Specific duties include managing staff, overseeing projects and sales, ensuring the organization follows local laws and regulations, liaising with management at the main office and providing reports on activities, ensuring proper financial controls are in place and representing the organization at meetings.

MENA, International, CIS Region Immediate Start

IT Help Desk (International & Saudi)

Female Degree 2 years+ Experience

 

nsuring that the Help Desk operates as a highly professional service that meets the needs of the company
Following agreed procedures receives requests for assistance from users in a pleasant and professional manner. 
Ensures that requests for assistance are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
Ensures that documentation of the supported systems and software is available and in an appropriate form for those receiving calls. 
Ensures log entries of user contacts provide a corpus of knowledge for the resolution of subsequent faults and problems.
Following agreed procedures, searches documentation and previous requests for assistance on related topics to establish possible solutions to calls.  Documents any findings on the call log
Following agreed procedures, and quality standards, responds to requests for assistance by providing first line response to enable callers to solve their problems; or by forwarding details to second line support or advising third party suppliers.  Maintains accurate log entries of contact with resolution details and follow up information
Ensures adherence to escalation procedures. Responds to escalated, complex and high impact user calls in a timely fashion.
Undertakes site visits to resolve persistent or high impact problems
Establishes and maintains change control procedures for the Support Team, ensuring that these are incorporated into the routine workflow procedures.

nsuring that the Help Desk operates as a highly professional service that meets the needs of the company
Following agreed procedures receives requests for assistance from users in a pleasant and professional manner. 
Ensures that requests for assistance are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
Ensures that documentation of the supported systems and software is available and in an appropriate form for those receiving calls. 
Ensures log entries of user contacts provide a corpus of knowledge for the resolution of subsequent faults and problems.
Following agreed procedures, searches documentation and previous requests for assistance on related topics to establish possible solutions to calls.  Documents any findings on the call log
Following agreed procedures, and quality standards, responds to requests for assistance by providing first line response to enable callers to solve their problems; or by forwarding details to second line support or advising third party suppliers.  Maintains accurate log entries of contact with resolution details and follow up information
Ensures adherence to escalation procedures. Responds to escalated, complex and high impact user calls in a timely fashion.Undertakes site visits to resolve persistent or high impact problems
Establishes and maintains change control procedures for the Support Team, ensuring that these are incorporated into the routine workflow procedures.nsuring that the Help Desk operates as a highly professional service that meets the needs of the company

Following agreed procedures receives requests for assistance from users in a pleasant and professional manner. 
Ensures that requests for assistance are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.
Ensures that documentation of the supported systems and software is available and in an appropriate form for those receiving calls. 
Ensures log entries of user contacts provide a corpus of knowledge for the resolution of subsequent faults and problems.
Following agreed procedures, searches documentation and previous requests for assistance on related topics to establish possible solutions to calls.  Documents any findings on the call log
Following agreed procedures, and quality standards, responds to requests for assistance by providing first line response to enable callers to solve their problems; or by forwarding details to second line support or advising third party suppliers.  Maintains accurate log entries of contact with resolution details and follow up information
Ensures adherence to escalation procedures. Responds to escalated, complex and high impact user calls in a timely fashion.
Undertakes site visits to resolve persistent or high impact problems
Establishes and maintains change control procedures for the Support Team, ensuring that these are incorporated into the routine workflow procedures.
Kingdom Of Saudi Arabia Immediate Start

Various Accounting Roles (International & Saudi)

Male & Female Degree 2 years+ Experience

Various accounting Roles now availble.

 

Please submit CV

Kingdom Of Saudi Arabia Immediate Start

Administrative Assistant to The Cahirmans Office (N/A)

Male High School 3 years+ Experience

Administrative Assistant to the Chairman’s Office

 

Working as part of a tight-knit team, providing secretarial, clerical and administrative support in order to ensure that services provided are in an effective and efficient manner; an ability to multi-task, work through a high volume of complex demands in short periods of time, work across global time zones, have a service driven attitude, excellent attention to detail and to remain efficient in a fast-paced, ever changing environment are all essential. This is not a role for the faint-hearted. 

 

The successful candidate will have worked in a similar fast-paced environment, be able to anticipate, discern and protect this fast-paced and global entrepreneurial business leader. A proven thinker , well organized, level headed , solution orientated, with Integrity and tact and  to be able to deal with highly confidential matters, to be prepared to work flexible working hours as and when required. Patience, perseverance as well as a strong temperament and work ethic are a must.

 

Based in our head office, but liaising with various people across different locations in the UK, Europe and the USA, a strong character and can-do attitude are essential; Good IT skills Intermediate to advanced MS office, calendaring, HR liaison, Travel, corporate correspondence and a working knowledge of both Microsoft and MAC platforms desirable.

Riyadh Immediate Start

General Store Manager Marks & Spencers Hyatt Mall (International & Saudi)

Male N/A 5 years+ Experience

GENERAL MANAGER - Leading Fashion Retail Company - TAX FREE Saudi Arabia

 

 


 
Operate a profitable brand retail partnership business across KSA or a specified number of countries, goal to be Number 1 fashion retail business across the Middle East. 


KEY RESPONSIBILITIES:


• Improve and sustain the commercial performance of the business by increasing its turnover and maximising its profitability
• Build a profitable business by maximising profitability and managing in store efficiency 
• Create a buying capability that is the most efficient and cost effective
• Create a Customer centric model in store
• Drive efficiency and profitability from each site location
• Drive in store profitability, sales targets and objectives
• Manage strategic brand relationships
• Manage cost within margin levels to maximise profit
• Drive an efficient cost effective merchandising model to maximise margin and profit
• Drive the buying and merchandising activities across brands 
• Build a strong brand management capability across all brands
• Work in conjunction with marketing on customer insight, campaign management and delivery
• Create an in store environment that drives repeat business
• Focus on maximising returns and knowing your customer
• Provide superior customer experience, attraction and retention in store
• Work in conjunction with finance, marketing, operations and HR
• Create measureable KPIs that demonstrate business targets
• Create succession plan for all key roles
• Drive a cost conscious model 

KPIs:

• Delivery of monthly sales and operational target in respect to stores P & L responsibility
• Daily Sales Figures and target book usage + implementation is provided timely and accurately
• Achievement of the Monthly Sales Target through the appropriate range and quantity of products
• Customer satisfaction is within acceptable company standards
• Acceptable % of footfall conversions
• Store Operations are smooth and meet all Company Policy and Procedures
• Key Performance Issues are timely communicated and followed up for resolution


Essential

To be successful it is expected that you meet the minimum experience and have previously worked in an International department store or high end fashion retailer in a managerial position.

 

Hyatt Mall Immediate Start

Visual Merchandisings Azerbaijan,Georgia, Kazakhstan (International)

Male & Female N/A 3 years+ Experience

Visual merchandising 

Responsibilities:

  • Ensure consistency within all stores and to work with the Store Managers in preparation for all major floors moves and to give assistance in merchandising, correcting any display & merchandising problems.
  • Ensure the smooth flow of information between the Display Team and Retail Team and to communicate openly and constructively with retail team and merchandising team  in Saudi Arabia and own country.
  • Work with Visual Merchandisers on latest VM directives and communicating to all store personnel on basic visual merchandising techniques & principles.
  • Go through Daily Checklist of the store when doing store visits.
  • Ensure wall layout, merchandising, mannequin & window display are visually in keeping with the Gap image
  • Initiate better merchandising techniques.
  • Ensure that all posters, transparencies & topshelf are correctly used & that requisitions are placed when needed
  • Ensure all props, merchandisers & fixtures are well maintained and that VM equipment are maintained at the warehouse
  • Ensure that all requisition & storage procedures of the above items are followed through
  • Assist Visual Merchandisers to set up window display
  • Ensure that photos are taken after window & floor changes are made, when new stores open or after renovations and do a full photo report to be sent to Saudi Arabia ,Int visual manager.
  • Ensure that lightings of all stores are properly sported & in good condition.
  • Ensure that warranty and maintenance of all visuals and housekeeping standards
  • To be involved in the development/purchase of display materials, ensuring that the cost of display expenses meet the pre-set budget level and to source for local props if needed
  • To support and be involved in the change of store layout, (this includes reallocation of fixtures layout)

Requirements:

Al least 3-4 years solid merchandising experience within international companies in a sphere of fashion retail, fluent in English. 

CIS Region Immediate Start

Store Managers Azerbaijan, Georgia, Kazakhstan, (International)

Male & Female N/A 2 years+ Experience

Store manager   

Responsibilities:

 

 

Organize the achievement of the Monthly Sales Target in order to meet or exceed the annual business plan objectives.

Ensure the Store’s hygiene, housekeeping & maintenance are in line with Company standards, policies and procedure in order to create a pleasant shopping environment and uphold the Brand and Company image at all times.

Ensure all brand specific and generic marketing and promotion activities are implemented in the shop and ensure timely setup of all promotional POS materials.

Ensure adequate stock and range of products are available at the right time on the sales floor in order to meet the business objectives.

Lead and motivate staff in the effective achievement of the daily store operations objectives in order to maximize productivity.

Continuously train, develop and appraise store staff in order to ensure effective performance of their tasks in line with Company Standards and other responsibilities

Reqirements:

Education: University Degree, additional education will be a plus

Professional  experience in fashion  retail not less than 2-3 years on a similiar position

Fluent in English 

Strong managerial skills

Good knowledge of sales

Strong leadership skills

Sales and client oriented person

Conditions:

Full-time position

5 days per week

shift schedule

CIS Region Immediate Start

Store Manager - Leading UK Brand (International)

Male & Female N/A N/A

Fashion Retail Kazakhstan, LLC is looking for Store manager for one of the leading UK brand.

Store location: Almaty, Kazakhstan.

Store size: 1500 m2

The brand will be presented on Kazakhstani market in July 2012 and will have a concept of Department store, including women;s wear, men;s wear, shoes and lingerie, kids; wear.

Requirements:

Possibility for relocation to Almaty, Kazakhstan

Education: University degree, additional education will be a plus

Solid experience in fashion retail not less than 3 years on a similiar position within international brands, ideally experience as a Store manager of any department store

Upper intermediate in English is a must

Strong managerial skills

Good knowledge of Customer service standards

Strong Leadership and Organizational skills

Responsibilities:

SALES TARGETS & BUSINESS PLAN OBJECTIVES

Organize the achievement of the Monthly Sales Target in order to meet or exceed the annual business plan objectives.

Complete the daily sales book and record all sales issues affecting store performance, including the KPI of the business.

Deliver the Brand Average Transaction Value and Units / Transactions in order to achieve or exceed the Business Plan objectives.

CUSTOMER SERVICE

Ensure the store’s continuous delivery of the company’s Customer Service standards in order to meet or exceed customer’s expectation and satisfaction.

STORE STANDARDS

Ensure the store’s hygiene, housekeeping & maintenance are in line with company standards, policies and procedures in order to create a pleasant shopping environment and uphold the Brand and company image at all times.

Report all store maintenance issues to the Area Operations Manager in order to ensure timely resolution.

MARKETING AND PROMOTION

Ensure all Brand specific and generic marketing and promotional activities are implemented in the store and ensure timely setup of all promotional POS materials.

Ensure all promotional products are identified and the necessary price adjustments actioned in line with promotional objectives.

STOCK MANAGEMENT

Ensure adequate stock and range of products are available at the right time on the sales floor in order to meet the business objectives.

Enter all product delivery information into the system on a timely and accurate basis.

Ensure timely unpacking of all products received in order to present the product on the sales floor.

GENERAL STORE OPERATIONS

Ensure the smooth and uninterrupted operations of all processes in the store and uphold the operational standards and commercial aspects of the business as per company policy and procedures.

LOSS PREVENTION

Ensure loss prevention procedures are implemented as required to protect company assets and properties from any form of loss including internal & external theft.

Ensure the day to day cash operations and security measures comply with company policy and procedures.

Ensure that all daily cash sales and reconciliations are submitted to the Area Operations Manager at the end of each day.

Report to the respective manager and relevant authorities any breach of company policy or procedures concerning cash in order to protect the company’s monetary assets.

STORE STAFF MANAGEMENT

Lead and motivate staff in the effective achievement of the daily store operations objectives in order to maximize productivity.

Continuously train, develop and appraise store staff in order to ensure effective performance of their tasks in line with company standards.

Organize the store staff working schedule keeping in mind peak trading times in order to ensure the store is properly staffed at all times.

Ensure that store staff hygiene, attendance and behaviour in store are in line with store operations & company policies and procedures.

Conditions:

competitive salary

Full time position

5 days per week

Shift schedule

Possibility for further career development

 

Kazakhstan Immediate Start